Mediation

Marketminds can also provide mediation for those nasty disputes. As an experienced mediator, Philip Ciniglio can assist you with an internal process or a formal mediation.

Mediation Experience

Philip has conducted aproximately 30 mediations since 1998. On average 3 full mediations per year.

All the mediations Philip has been involved in have been for small to medium sized businesses (medium size being $100 m turnover or 300 employees).
 
Philip has been actively resolving disputes between franchisor’s and franchisees with mediations that have ranged between serious disputes that were heading for litigation to a simple breach of contract, the more serious disputes potentially saving several million dollars.

Case Study

The most significant dispute resolved was a potential “class action” that involved the Franchisor a Solicitor and 15 Franchisees.

This dispute potentially would have attracted negative publicity to the company, damaged the Franchisor’s reputation, lowered the value of the Franchisees businesses, damaged the brand image and cost several million dollars.

This was brought to a satisfactory resolution after many meetings and discussions. Both the Franchisees and Franchisor commended Philip's efforts.